Oracle Rightnow
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Oracle rightnow. From the drop down list, click Enable RightNow Modules. Oracle Buys RightNow On October 24, 11, Oracle announced that it has entered into an agreement to acquire RightNow Technologies, Inc. Oracle Service Cloud (RightNow) applications enable organizations to combine web, social network, and contact center customer experiences into a unified, cross-channel service solution in Oracle Cloud.
The Oracle Service Cloud (RightNow) Adapter was known as the Oracle RightNow Cloud Adapter in previous releases. By combining Oracle and RightNow, Oracle has delivered superior customer experience (CX) capabilities at every contact and across every channel. In 11 Oracle acquired RightNow Technologies, Inc., a leading provider of cloud-based customer service software.
RNOW), a leading provider of cloud-based customer service. As a result, RightNow Customer Service is now Oracle Service Cloud. The interfaces include RightNow Connect, Desktop Workflow, Guided Assistance, Agent Scripting, Offer Advisor, Outlook Integration, and Sitemap, etc.
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